PennDOT, PSP, Turnpike Commission Warn Against Texting Scams
The state Department of Transportation (PennDOT), Pennsylvania State Police (PSP), and Pennsylvania Turnpike Commission (PA Turnpike) are warning about text phishing scams currently targeting Pennsylvanians that threaten the suspension of driving and vehicle registration privileges for not paying a fine or toll violation.
PennDOT does not send text messages to customers for any reason, and uses traditional mail sent via the U.S. Postal Service to communicate with Pennsylvanians. PA Turnpike does not text E-ZPass or Toll by Plate customers.
The PSP emphasizes the importance of protecting oneself from scams by following these guidelines:
- Never share personal information, including banking or credit card details, through email or text message.
- Stay vigilant. Scam emails or text messages usually appear legitimate. If you are not expecting an email or text message from an entity, do not click on any links or respond to the message. Look up a legitimate customer service phone number for the entity and contact them directly.
“Unfortunately, malicious actors are becoming increasingly sophisticated in their attempts to exploit Pennsylvanians,” said Lt. Col.George L. Bivens, Acting State Police Commissioner. “The PSP is warning the public about scam text messages that appear to be from PennDOT. These messages threaten license suspension or legal action, urging recipients to log in through a provided link. Such messages are fraudulent and are designed to create a sense of urgency to steal personal or financial information. It is crucial for everyone to recognize the signs of a scam and take proactive steps to protect themselves.”
The PSP advises that victims of scams should contact their local law enforcement agency and file a complaint with the Federal Trade Commission. E-ZPass account holders and Toll by Plate customers can use approved, safe methods to check their accounts, such as the official PA Turnpike E-ZPass website.


