Course Detail |
| Course ID: |
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| Title: |
Top 10 List for Improving Your Municipal Operations |
| Provider: |
PSATS |
| Registration Link: |
Click Here
|
| Dates / Locations: |
September 13, 2010
CRAWFORD COUNTY
West Mead Township
1150 Morgan Village Road
Meadville, PA 16335
(814) 336-1271
www.westmead.org
September 14, 2010
LYCOMING COUNTY
PennDOT District 3.0
715 Jordan Avenue
Montour, PA 17754
(570) 368-4239
September 15, 2010
BERKS COUNTY
Longswamp Township Building
1112 State Street
Mertztown, PA 19539
(610) 921-7246 |
| Description: |
Each day, a new set of tasks and challenges awaits municipal officials when they walk into their office. Fellow staff, the media, and constituents all place demands on time throughout the day, and learning how to balance your to-do list can become challenging. This workshop has been developed to provide attendees with tools that can be used to make improvements and to effect positive change in their municipality that will result in stronger communities and better service. The instructor will focus on improving basic service delivery to constituents through planning, communication, technology, grantsmanship and proper resource allocation and management. Case studies and best management practices relevant to the functional area for each action item will be explored and actual examples of modern methods for improving operations will be presented. |
| Outline: |
During this workshop, the instructor will engage attendees in discussion regarding the following subject areas:
- Customer Service
- Planning
- Records Management
- Relationships with Municipal Officials and Employees
- Technology
- Budgeting
|
| Who Should Attend: |
This seminar has been developed for municipal officials, managers, secretaries and department directors and staff. |
| Schedule: |
8:30 a.m. Registration
9:00 a.m. Program Begins
Noon Lunch (on your own)
4:00 p.m. Adjourn |
| Instructor:
|
Bob Sabatini, Director of Management Services
Keystone Municipal Services, Inc. |
| Cost:
|
The registration fee for this workshop is $95 per person, which includes tuition, materials and breaks. The workshop cost is $120 for those wanting UCC Credits.
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| Additional Info: |
Walk-in Registrations
Pre-registration is strongly recommended. Walk-ins are accepted on a space-available basis. Please note there are times when a session is cancelled or rescheduled. Registered attendees will be notified of schedule changes prior to the session. Call (717) 763-0930 or visit www.psats.org prior to the session to verify the correct date, time and location. Substitutions are permitted without notice.
Cancellations
A cancellation received less than 10 business days of the session you are registered for, is subject to a $20 processing fee for refunds. Those who cancel within 48 hours of the session date or do not attend, forfeit the full registration fee and if unpaid, will be invoiced.
Accessibility & Other Needs
All workshops will be held at ADA-accessible locations. Please use the "accessibility needs" line to indicate alternate format, sign language requirements, or any other needs you might have.
Inclement Weather
We will do everything possible to hold all scheduled classes. In the event of inclement weather at a specific location, please verify that the course is taking place by calling PSATS at (717) 763-0930. If calling outside of normal business hours, enter extension 166. Course cancellations are updated by 7:00 a.m. on the day of a workshop. If the course is cancelled due to weather, we will notify you as soon as possible to alert you of the rescheduled date. |
