Expanding Volunteer Recruitment Webinar

To Register: Click HERE or call PSATS at (717) 763-0930.

Webinar Title:

Expanding Volunteer Recruitment and Retention for Fire/EMS Services

(Part of PSATS' Learning at Lunch 2014 Webinar Series)


Volunteers are the life blood of most non-profit organizations – without them, the level of services they provide to local communities would severely decline. Time commitments from work and family have led to a steady decline in those who wish to devote their free time to non-profit causes. This decline has been hard on local Fire and EMS services in communities across the commonwealth. During this interactive webinar, William Jenaway from Montgomery County will review the findings of a study from the Fireman's Association of the State of Pennsylvania and will discuss the Association’s strategic plan that focuses on recruiting and retaining members, understanding why they leave, and get useful tips on how to develop a recruitment and retention plan. In 2013, the United States saw its total number of volunteers drop to a 10-year low – register today for this webinar and gain the tools you will need to keep volunteers active and happy in your Fire and EMS programs!


William F. Jenaway, Ph.D., CFPS, CFO, CSP, CPP

Project Manager, FASP/FEMA Recruitment and Retention Program and
Supervisor, Upper Merion Township, Montgomery County


October 8, 2014


Noon – 1:30 p.m.

Registration Fee (must be paid in advance of Webinar date):

  • PSATS Member* – $30
  • PSATS Non-Member – $40

* To qualify as a PSATS member, the registrant must have paid current annual membership dues to PSATS or its affiliates (solicitors, engineers, planners, and emergency management associations) or be an associate member.

Additional Information:

  • Webinar Instructions

To view this webinar, you must have a high-speed Internet connection, a computer with speakers and access to a telephone. Depending on your bandwidth, you may experience sound quality issues. If this is the case, you will need to access the audio portion of the webinar through your phone using a long distance telephone call, the charges for which you will be responsible.

  • Log-In

Log-in information will be emailed to all PAID registrants one day prior to the webinar. Please note that those who have registered more than two days before the day of the webinar and have NOT PAID will not receive a log-in code for the webinar.

  • Cancellation/No-Show Policy
Cancellations must be received in writing by faxing to 717-763-9732 or sending an email to cancellations@psats.org. Refunds will be determined by the date of the fax or email. A cancellation received less than 10 business days of the session you are registered for, is subject to a $20 processing fee for refunds. Those who cancel within 2 business days of the session date or do not attend, forfeit the full registration fee and if unpaid, will be invoiced.

To Register: Click HERE or call PSATS at (717) 763-0930.