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December 2004
Township officials meet new people every day, and that’s a lot of first impressions. To make the lasting impression a good one, you have to pay attention to the details: a neat appearance, a friendly smile, a well-prepared agenda. And since people do judge a book by its cover, you want to make sure they like what’s on the outside enough to stick around and learn what’s on the inside.
- In this first installment of our new Risk Management Review column, learn why township officials must take a long look at their public officials’ errors and omissions insurance policy. If you think it protects you from all liability, you could be facing a potentially costly lesson in risk management.
- In this month’s Personnel Matters column, state convention speaker Tom Benson tells us why communication between managers and employees can break down and how to fix it for good.
- Use this checklist of actions to get organized for your township’s first meeting of the new year on January 3.
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