Pennsylvania State Association of Township Supervisors

Pennsylvania Township News

Contents December 2004

Putting Your Best Face Forward
Township officials meet new people every day, and that’s a lot of first impressions. To make the lasting impression a good one, you have to pay attention to the details: a neat appearance, a friendly smile, a well-prepared agenda. And since people do judge a book by its cover, you want to make sure they like what’s on the outside enough to stick around and learn what’s on the inside.
Avoiding Personal Liability
In this first installment of our new Risk Management Review column, learn why township officials must take a long look at their public officials’ errors and omissions insurance policy. If you think it protects you from all liability, you could be facing a potentially costly lesson in risk management.
Communicating from the Top
In this month’s Personnel Matters column, state convention speaker Tom Benson tells us why communication between managers and employees can break down and how to fix it for good.
Annual Organizational Meeting
Use this checklist of actions to get organized for your township’s first meeting of the new year on January 3.

Regular Features